Shipping Policy


We do our best to process all orders same business day as they are received nevertheless, orders received in the afternoon will ship the next business day. Our warehouse is operating 5 days a week except for weekends and holidays.

The purchaser is responsible for any applicable sales and use tax. We are not responsible for import taxes realized by international shipping and tax rates.

Madera is not responsible for any fees and customs duties at country of import including Canada.

Madera cannot be held responsible for any lost packages or shipping delays caused by carriers/customs clearance.

Thank you