Contact-General Support Questions


30 DAY MONEY BACK GUARANTEE*

If you change your mind or don't like the product. We can exchange or refund your purchase. Fill out the for below or email us: support@maderaoutdoor.com

*Does not include shipping and handling costs. USA only.

1 YEAR WARRANTY

Madera Hammock Co. warrants products against manufacturing defects in materials and workmanship for 1 Year from the date of the initial purchase. We reserve the right to determine manufacturing defects. All claims should be submitted via email and require pictures of damaged products-also that you send them to us by filling out the form below. 

 

CHANGE AN ORDER BEFORE IT SHIPS

We usually ship the same day so if you made a mistake please let us know ASAP. Please email shipping@maderaoutdoor.com with the change AND fill out the form below so we can ensure to help you ASAP.